South Africa: From Maternal Health to COVID-19 - How a WhatsApp Service Became Essential for Millions

[allAfrica] Cape Town - Covid-19 Connect, a WhatsApp service that provides users with relevant information to help make informed and effective decisions during the pandemic, was developed by Praekelt.org for South Africa, but the organisation's experience with digital health technology like MomConnect allowed it to gain the attention of the World Health Organisation. The WHO approached Praekelt and then launched HealthAlert, the dedicated messaging service in Arabic, English, French, Hindi, Italian, Spanish and Portuguese for th